Officers

Larry J. Merlo, President and Chief Executive Officer of CVS Health Corporation since March 2011; President and Chief Operating Officer of CVS Health Corporation from May 2010 through March 2011; President of CVS Pharmacy from January 2007 through August 2011; Executive Vice President of CVS Health Corporation from January 2007 through May 2010; also a director of CVS Health Corporation since May 2010.

Lisa G. Bisaccia, Executive Vice President of CVS Health Corporation since March 2015 and Chief Human Resources Officer of CVS Health Corporation since January 2010; Senior Vice President of CVS Health Corporation from January 2010 through February 2015; Vice President, Human Resources of CVS Pharmacy, Inc. from September 2004 through December 2009. Ms. Bisaccia is also a member of the Board of Directors of Aramark, a leading global provider of food, facilities and uniform services.

Eva C. Boratto, Executive Vice President and Chief Financial Officer of CVS Health Corporation since October 2018; Executive Vice President - Controller and Chief Accounting Officer of CVS Health Corporation from July 2013 to October 2018. Boratto is also a member of the Board of Directors of UPS, one of the worlds largest package delivery and supply chain management companies

Troyen A. Brennan, M.D., M.P.H, is Executive Vice President and Chief Medical Officer of CVS Health Corporation. Prior to joining CVS Health Corporation, Dr. Brennan was Chief Medical Officer of Aetna Inc. From 2000 to 2005, Dr. Brennan served as President and CEO of Brigham and Women's Physician's Organization. In his academic work, he was Professor of Medicine at Harvard Medical School, and Professor of Law and Public Health at Harvard School of Public Health. Dr. Brennan received his M.D. and M.P.H. degrees from Yale Medical School and his J.D. degree from Yale Law School. He completed his internship and residency in internal medicine at Massachusetts General Hospital. He is a member of the Institute of Medicine of the National Academy of Sciences.

Josh Flum is the Executive Vice President, Enterprise Strategy and Digital for CVS Health. In this role he is responsible for accelerating CVS Health’s growth through long-term strategic and market development initiatives, partnerships, investments, acquisitions and world-class digital experiences. In addition, he drives organizational alignment on the positioning of CVS Health in the changing health care marketplace and in identifying new market opportunities and business models to further innovation and long-term growth.

Previously, Flum served as CVS Health’s Executive Vice President of Pharmacy Services, focused on growing CVS Health’s retail pharmacy business through the development and implementation of innovative programs and initiatives. He led the pharmacy operations, pharmacy professional services and payer relations functions that support the company’s more than 9,600 retail pharmacies. In addition, he oversaw CVS Health’s Enterprise Product Innovation and Development team and the Enterprise pharmacy growth team.

Flum joined the company in 2004. Prior roles at CVS Health include leadership positions in Pharmacy Operations and Pharmacy Technology. He has led several initiatives focused on improving pharmacy workflow, productivity and quality, which have significantly enhanced pharmacy services at CVS Pharmacy. Flum also led the cross-functional team responsible for the design and launch of the company’s ground-breaking Pharmacy Advisor program.

Flum is a graduate of the Yale Law School and spent the first years of his professional career clerking for the Honorable Edward R. Becker on the United States Court of Appeals for the Third Circuit, and then as an associate with the law firm Miller, Cassidy, Larroca and Lewin, LLP. He then joined the Boston Consulting Group where his work focused on the consumer and retail practice area.

Flum earned his bachelor’s degree, Summa Cum Laude, from Tufts University and is a member of the Phi Beta Kappa Society.

Alan Lotvin is Executive Vice President of CVS Health and President of CVS Caremark, the company’s pharmacy benefit management (PBM) business. In this role, Lotvin oversees all aspects of the PBM business, including sales and account management, operations, mail service pharmacy and specialty pharmacy. Lotvin also drives PBM strategy, new business development and client relationship management and retention.

Dr. Lotvin has extensive experience in the PBM and specialty pharmacy industries. Prior to his current role, he served as Executive Vice President – Transformation for CVS Health, and as Executive Vice President of CVS Specialty, the specialty pharmacy business of CVS Health. Before joining the company, Dr. Lotvin was President and Chief Executive Officer of ICORE Healthcare, a Magellan Health Services company, and prior to that, Dr. Lotvin held multiple roles at Medco Health Solutions, including President of Medco Specialty Pharmacy Services and Senior Vice President of Manufacturer Contracting.

Dr. Lotvin began his career as a practicing cardiologist in New Jersey. He holds a master's degree in medical informatics from Columbia University and a medical degree from the State University of New York Health Sciences Center in Brooklyn. Dr. Lotvin also a coholder of U.S. Patent #6,269,819, Method and Apparatus for Circulatory Valve Repair.

Karen S. Lynch is Executive Vice President, CVS Health and President of Aetna. She is responsible for driving the CVS Health strategy to deliver consumer-focused, high-value health care to the millions of people Aetna serves. In March 2020, she assumed leadership of CVS Health’s response to the COVID-19 pandemic, working across the company to support the health and safety of colleagues and increase access to care for customers and members.

Ms. Lynch has over three decades of experience in the health care industry. Prior to joining CVS Health, she held executive positions at Cigna and Magellan Health Services, where she served as president. Ms. Lynch began her career with Ernst & Young as a Certified Public Accountant (CPA).

In 2019, Ms. Lynch was named to Business Insider’s Top 100 People Transforming Business, highlighting the significant role she plays in the transformation happening throughout the health care industry. For the last five years (2016 to 2020), she was named to Fortune’s list of the 50 Most Powerful Women in Business. She was also recognized by Modern Healthcare as one of the 100 Most Influential People in Healthcare in 2019 and as one of the Top 25 Women in Healthcare in 2017 and 2019.

She has also been recognized for her leadership by numerous organizations and publications, including the National Association for Specialty Health Organizations, Business Insurance, the Stevie® Awards for Women in Business, and Insurance Networking News. She also co-chaired the Health Care and Pharmaceutical Task Force for the Wall Street Journal Women in the Economy Conference.

Ms. Lynch serves on the board of U.S. Bancorp as Chair of their Audit Committee. She is a trustee of The Bushnell Performing Arts Center, an advisory board member of IBM Watson Health and a member of the Global 50 and the Boston College Women’s Council. Her professional associations include serving as a member of the Healthcare Leadership Council, East Coast CEO Alliance and the Health Care Payment Learning & Action Network (LAN) Leadership CEO Group. She is also an advisory board member of NEADS/Dogs for Deaf and Disabled Americans, a nonprofit organization that provides independence to people through canine assistance.

Ms. Lynch is a graduate of Boston College and The Questrom School of Business at Boston University. In 2015, she was awarded an honorary doctorate of humane letters from Becker College in Worcester, Massachusetts.

To learn more about Ms. Lynch, follow her on Twitter @KarenSLynch and on LinkedIn.

Jonathan Mayhew is Executive Vice President of Transformation at CVS Health. In this role, Mayhew has oversight of the portfolio of business transformation initiatives across the enterprise with a focus on identifying opportunities for growth and innovation to create new health care experiences that are easier to use, less expensive and put consumers at the center of their care.

A demonstrated leader with diverse health care experience, Mayhew most recently served as the senior vice president for the Aetna Markets organization, where he played a key role in shaping CVS Health’s integrated value story while leading the multi-billion-dollar business to deliver innovative, customer-focused benefits solutions to 17 million medical members in local markets across the country.

Prior to joining Aetna, Mayhew was a founding principal, CEO and president of Freedom Disability, where he successfully raised capital while building a high-performing, metrics-driven culture, expanding sales and growing the business into one of the largest disability advocacy firms in the country. Mayhew also held senior leadership roles at Cigna, where he served as senior vice president of Product, Marketing and Strategy for the enterprise and president of the Northeast Region.

Mayhew is a graduate of Providence College. To learn more about him, follow him on Twitter @Jon_Mayhew and on LinkedIn.

Thomas M. Moriarty, Executive Vice President and General Counsel of CVS Health Corporation since October 2012, and Chief Policy and External Affairs Officer since March 2017; Chief Strategy Officer of CVS Health Corporation from March 2014 to March 2017.

Neela Montgomery is Executive Vice President and President, CVS Pharmacy, with oversight of the company’s 10,000 pharmacies across the United States.
Prior to coming to CVS Health, Neela was CEO of Crate & Barrel Holdings, a global home furnishings retailer that includes Crate & Barrel, CB2 and Hudson Grace. She oversaw all aspects of the company and led a progressive growth strategy by developing tools, culture and relationships with retailers, manufacturers and tech to propel the heritage brand into the future of retail. By the end of her tenure, the business was realizing 50% of its sales from ecommerce.
Before 2017, she was on the executive board of Otto Group, responsible for retail and brands and Executive Chairwoman across five operating companies, including Crate & Barrel. Earlier in her career she spent 12 years at Tesco PLC in various leadership roles in strategy, international, merchandising, eCommerce and grocery retail. During her time at Tesco, she rose to oversee the General Merchandise division for the UK business and sat on the UK Board of Directors.
Neela studied English Literature at Oxford University and holds an MBA from INSEAD in France and Singapore. She is a member of the 2020 Class of Henry Crown Fellows within the Aspen Institute, which challenges entrepreneurial leaders to build a better society.
Since 2017 she has been a member of the Board of Directors of Logitech and serves on its Audit committee.

Jonathan C. Roberts, Executive Vice President of CVS Health Corporation since September 2012 and Chief Operating Officer since March 2017; President of CVS Caremark from September 2012 to March 2017; Executive Vice President of CVS Health Corporation and Chief Operating Officer of CVS Caremark from October 2010 through August 2011; Executive Vice President, Rx Purchasing, Pricing and Network Relations of CVS Health Corporation from January 2009 through October 2010.

Jim Clark is Senior Vice President, Controller and Chief Accounting Officer for CVS Health. In this position, he is responsible for accounting and financial reporting, aviation, and procurement. Previously, Clark served as Vice President of Finance and Accounting for CVS Health for more than nine years.

Before joining CVS Health, Clark spent 22 years in public accounting working in the San Francisco, Stockholm, and Boston audit practices of Deloitte & Touche LLP, including eight years as an audit partner.

A certified public accountant, Clark graduated from San Diego State University with a Bachelor of Science in Business Administration. He is a member of the American Institute of Certified Public Accountants.

Carol A. DeNale, Senior Vice President, Treasurer and Chief Risk Officer of CVS Health Corporation since September 2010; Vice President and Treasurer of CVS Health Corporation from April 2006 through September 2010; prior to joining CVS Health in 1997, DeNale spent more than eight years with Waban Inc., the parent company for BJ’s Wholesale Club.

David A. Falkowski, Executive Vice President and Chief Compliance Officer of CVS Health Corporation since July 2015; Vice President and General Auditor of CVS Health Corporation from March 2011 through July 2015; prior to CVS Health, Falkowski held executive roles at National Grid in both the United Kingdom and United States.

John P. Kennedy, Senior Vice President and Chief Tax Officer for CVS Health Corporation since 2013; prior to joining CVS Health, Kennedy was a partner with Deloitte Tax, based in their office in New York City.

Colleen M. McIntosh, Senior Vice President - Corporate Secretary and Assistant General Counsel for CVS Health Corporation since 2013 and Chief Governance Officer since May 2019.

Thomas S. Moffatt, Vice President, Assistant Secretary and Assistant General Counsel of CVS Health Corporation since January 2014; Vice President and Secretary of CVS Health Corporation from January 2012 through December 2013; Vice President, Secretary and Assistant General Counsel – Corporate Services of CVS Pharmacy, Inc. since August 2008; prior to joining CVS Health in 1997, Moffatt spent four years as an associate at the law firm of Mintz Levin in Boston.

Valerie Haertel serves as Senior Vice President of Investor Relations of CVS Health. Haertel joined in July, 2019 to lead the execution of a proactive investor relations program to ensure that CVS Health is strategically positioned with analysts, investors and other stakeholders. Haertel has more than 20 years of experience as a leading investor relations and corporate communications professional and has been a collaborative, trusted advisor to senior management teams and boards in banking, financial services, healthcare services and telecommunications services.

Prior to joining CVS Health, Haertel led Investor Relations for Teladoc Health, the largest global telehealth company. Haertel also led global Investor Relations teams at BNY Mellon, State Street Corporation, Medco Health Solutions and AllianceBernstein. Previously, Haertel led Investor Relations and Corporate Communications for bundled telecommunications provider, RCN Corporation, and held positions at Georgeson & Company and The Nasdaq Stock Market in customer-facing leadership roles.

Haertel is a past chair of the National Investor Relations Institute (NIRI) having served a five-year Board term which ended in 2018 and is an inaugural NIRI Investor Relations Charter (IRC) holder. Haertel is a member of the NIRI Senior Roundtable, Women in Capital Markets and the National Association of Corporate Directors. Haertel has earned several industry recognitions from IR Magazine, Institutional Investor Magazine and Greenwich Associates for her work as one of the nation’s top IR professionals. Haertel holds a Bachelor of Science and a Master of Business Administration from St. Johns University in New York.