Officers

Karen S. Lynch is President and Chief Executive Officer of CVS Health, a Fortune 5 diversified health services company. Karen leads nearly 300,000 colleagues who are passionate about transforming health care to be simpler, more convenient and more personalized.

Under Karen’s leadership, CVS Health touches the lives of more than 100 million people each year through its unique combination of assets, including more than 9,900 pharmacies and over 1,000 MinuteClinic and HealthHUB locations. CVS Health also serves an estimated 34 million people through its health insurance products and services. CVS Health continues to play a leading role in the national response to COVID-19 through testing solutions and vaccine administration across the country.

Karen has over three decades of experience in the health care industry. Prior to becoming Chief Executive Officer, she was Executive Vice President, CVS Health and President of Aetna and responsible for driving the strategy to deliver consumer-focused, high-value health care to the millions of people Aetna serves.

Before joining CVS Health, Karen held executive positions at Cigna and Magellan Health Services, where she served as president. She began her career with Ernst & Young as a Certified Public Accountant (CPA).

In 2020, she was recognized by Forbes as one of the World's 100 Most Powerful Women and included on Business Insider's Top 100 People Transforming Business list in 2019. For the past 6 years (2016 to 2021), she was named to Fortune's list of the 50 Most Powerful Women in Business, and in 2021 she reached #1 on the list.

Karen is a trustee of The Bushnell Performing Arts Center and a member of the Global 50 and the Boston College Women's Council. Karen also serves as a member of the Business Roundtable.

A graduate of Boston College and The Questrom School of Business at Boston University, Karen was awarded an honorary doctorate of humane letters from Becker College in 2015.

To learn more about Karen S. Lynch, follow her on Twitter @KarenSLynch and on LinkedIn.

Dr. Sree Chaguturu is Executive Vice President and Chief Medical Officer of CVS Health, where he focuses on matters related to the health and safety of patients and members of each of CVS Health’s three operating segments, while also contributing to the overall mission of CVS Health. Dr. Chaguturu previously served as Senior Vice President and Chief Medical Officer of CVS Caremark, the Company’s Pharmacy Services segment.

Prior to joining the Company in 2019, he was most recently Chief Population Health Officer at Mass General Brigham (formerly Partners Healthcare), an integrated health care system based in Boston, and previously was a health care consultant at McKinsey & Company. 

Dr. Chaguturu is also a practicing internal medicine physician at Massachusetts General Hospital and a Lecturer at Harvard Medical School.  His articles have appeared in publications such as the New England Journal of Medicine, JAMA (the Journal of the American Medical Association), and Health Affairs.  Dr. Chaguturu received his bachelor’s degree in biology from Brown University and his doctorate of medicine degree from Brown University Medical School. He completed his internal medicine and primary care training at Massachusetts General Hospital.

David A. Falkowski is Executive Vice President and Chief Compliance Officer at CVS Health. In this role, David leads the company’s Compliance and Corporate Security & Resiliency teams.

Prior to assuming the Chief Compliance Officer role in 2015, David served as Vice President and General Auditor of CVS Health for four years. During that time, David helped enhance the company’s audit practices and focus on compliance assurance.

David is a seasoned executive with more than 25 years in a variety of compliance, financial and operational leadership positions.Prior to CVS Health, David held executive roles at National Grid in the United Kingdom and United States.

David earned a bachelor’s degree in accounting and an MBA, with a concentration in finance, from Bentley College.

Daniel Finke is Executive Vice President, CVS Health and President of the Health Care Benefits (HCB) Segment. He is responsible for driving the CVS Health strategy to deliver consumer-focused, high value health care to the more than 34 million members served by HCB. He is also charged with simplifying the health experience for members using digital solutions, making health care more affordable and bringing to market CVS Health’s combined capabilities that demonstrate the company’s unique ability to serve the needs of customers, members and providers. He is a member of the CVS Health’s executive team.

He is passionate about addressing mental health stigma. He is also deeply committed to attain health equity for all Americans, by engaging public and private stakeholders to address social determinants of health through analytics-based approaches that offer new insight and opportunities into health care disparities.

Finke has more than 25 years of diverse health care leadership experience. He joined Aetna in 2014 and most recently led the Commercial Business and Markets organization, responsible for the multi-billion-dollar organization that delivers transformational, customer-focused benefits solutions to employers, their workforces and Medicare beneficiaries in local markets across the country. Finke has also held leadership roles in Network and Clinical Services and was a key leader on the Transformation team during the integration with CVS Health – where he worked to leverage CVS Health’s capabilities to increase member connections and deliver less expensive, simple, and seamless healthcare experiences.

Prior to joining Aetna, he served as President and Chief Operating Officer of EmblemHealth, and previously spent more than a decade at Anthem in various national executive roles in healthcare operations, government programs and pharmacy benefit management.

Active in the community, Finke has served on multiple boards including the Alzheimer's Association of New York City, The Battery Park Conservancy, America's Health Insurance Plans, and the New York Health Plan Association.

Finke holds a bachelor’s degree in natural sciences from Xavier University, a bachelor’s degree in pharmacy from the University of Cincinnati and a master’s degree in business administration from Xavier University. Finke is also a registered pharmacist.

To learn more about Finke, follow him on Twitter @Dan_Finke and on LinkedIn.

Josh Flum is the Executive Vice President of Enterprise Strategy for CVS Health. In this role he is responsible for accelerating CVS Health’s growth through long-term strategic and market development initiatives, partnerships, investments and acquisitions. In addition, he drives organizational alignment on the positioning of CVS Health in the changing health care marketplace and in identifying new market opportunities and business models to further innovation and long-term growth.

Previously, Flum served as CVS Health’s Executive Vice President of Pharmacy Services, focused on growing CVS Health’s retail pharmacy business through the development and implementation of innovative programs and initiatives. He led the pharmacy operations, pharmacy professional services and payer relations functions that support the company’s more than 9,900 retail pharmacies. In addition, he oversaw CVS Health’s Enterprise Product Innovation and Development team and the Enterprise pharmacy growth team.

Flum joined the company in 2004. Prior roles at CVS Health include leadership positions in Pharmacy Operations and Pharmacy Technology. He has led several initiatives focused on improving pharmacy workflow, productivity and quality, which have significantly enhanced pharmacy services at CVS Pharmacy. Flum also led the cross-functional team responsible for the design and launch of the company’s ground-breaking Pharmacy Advisor program.

Flum is a graduate of the Yale Law School and spent the first years of his professional career clerking for the Honorable Edward R. Becker on the United States Court of Appeals for the Third Circuit, and then as an associate with the law firm Miller, Cassidy, Larroca and Lewin, LLP. He then joined the Boston Consulting Group where his work focused on the consumer and retail practice area.

Flum earned his bachelor’s degree, Summa Cum Laude, from Tufts University and is a member of the Phi Beta Kappa Society.

Shawn Guertin is Executive Vice President and Chief Financial Officer of CVS Health. In this role, Guertin is responsible for all aspects of the company’s financial strategy and operations, including accounting and financial reporting, investor relations, mergers and acquisitions, treasury and capital planning, investments, risk management, tax, budgeting and planning, and procurement.
Prior to joining CVS Health, Guertin spent eight years at Aetna where he was Executive Vice President, Chief Financial Officer and Chief Enterprise Risk Officer. Guertin was the architect of the company's finance strategy during a period of rapid growth and transformation. He helped Aetna enter new markets and grow through expansion and acquisitions and was a key leader in shaping and affecting the merger with CVS Health in 2018. During his time in the role, Guertin was consistently recognized by Institutional Investor magazine as a top CFO.
Earlier in his career, Guertin served as executive vice president, CFO, treasurer and chief actuary of Coventry Health Care. He has also served in leadership roles at United HealthCare and The Travelers.
Guertin is a Fellow of the Society of Actuaries and holds a B.A. from Boston University. He is an active supporter of Memorial Sloan Kettering and other charitable causes.

Alan Lotvin, M.D., is Executive Vice President, CVS Health, and President, CVS Caremark, the company’s pharmacy benefits management (PBM) business. In this role, Lotvin oversees all aspects of the PBM business including sales and account management, operations, mail service pharmacy, CVS Specialty, and CVS Kidney Care. Lotvin also drives PBM strategy, new business development and client relationship management and retention.
Prior to his current role, Lotvin served as executive vice president and chief transformation officer of CVS Health, and before that executive vice president of CVS Specialty, the specialty pharmacy of CVS Health.
Before joining CVS Health in 2012, Lotvin was president and chief executive officer of ICORE Healthcare, a Magellan Health Services company. Previously, Lotvin held multiple roles at Medco Health Solutions, including president of Medco Specialty Pharmacy Services and senior vice president of Manufacturer Contracting.
Lotvin holds US Patent #6269819 Method and Apparatus for Circulatory Valve Repair. He is co-author of the book Live Better, Live Longer.
Lotvin began his career as a practicing cardiologist in New Jersey. He holds a master's degree in Medical Informatics from Columbia University and a Medical Degree from the State University of New York Health Sciences Center in Brooklyn.

Michelle Peluso is Executive Vice President and Chief Customer Officer at CVS Health, responsible for transforming CVS Health’s consumer experience, accelerating the company’s digital transformation and leading the company’s marketing and brand teams. She also served as Co-President, Retail since January 2022.

Michelle has an extensive 25-year career building world-class consumer experiences. She most recently served as Senior Vice President, Digital Sales and Chief Marketing Officer for IBM where she oversaw all global marketing and brand experiences, digital sales and the commercial business. Prior to IBM, Michelle was CEO of Gilt from 2013 until its sale to Hudson’s Bay Company in 2016. In her role at Gilt, she oversaw the expansion of the business and its drive to profitability.

Michelle served as Chief Consumer Marketing and Internet Officer for Citigroup, leading the bank’s award-winning digital transformation. She also served from 2002 to 2009 as CEO of Travelocity, pioneering online travel and driving significant scale worldwide. She joined Travelocity following its acquisition of Site59, a travel site she created and launched in 1999.

Michelle earned a BA in Economics from the University of Pennsylvania’s Wharton School of Business and an MA in Philosophy, Politics and Economics from Pembroke College at Oxford University. She is a member of the Board of Directors at Nike, Inc., and is on the Executive Council of the Board of Directors of the Association of National Advertisers. Additionally, she served as a White House Fellow and Senior Advisor to Secretary of Labor Alexis Herman.

Michelle has been named a 2020 Woman of Power and Influence by the National Organization for Women, one of the World’s Most Influential CMOs by Forbes and one of the world’s Most Creative People by Fast Company.

To learn more about Michelle, reach her on Twitter: @michelleapeluso.

Jim Clark is Senior Vice President, Controller and Chief Accounting Officer for CVS Health. In this position, he is responsible for accounting and financial reporting, aviation, and procurement. Previously, Clark served as Vice President of Finance and Accounting for CVS Health for more than nine years.

Before joining CVS Health, Clark spent 22 years in public accounting working in the San Francisco, Stockholm, and Boston audit practices of Deloitte & Touche LLP, including eight years as an audit partner.

A certified public accountant, Clark graduated from San Diego State University with a Bachelor of Science in Business Administration. He is a member of the American Institute of Certified Public Accountants.

Jonathan Roberts is Executive Vice President and Chief Operating Officer of CVS Health.
As Chief Operating Officer, Roberts has responsibility for operational oversight across CVS Health’s unique suite of assets in order to achieve maximum efficiency, optimize investment of key resources, and most importantly, to deliver differentiated products and services to help people on their path to better health.
Prior to assuming the Chief Operating Officer role for CVS Health in March 2017, Roberts served as President of CVS Caremark, the company’s Pharmacy Benefit Management (PBM) business. In this role, he and his team focused on helping the company’s PBM clients improve health care outcomes for their members while managing overall health care costs.
Before being appointed as President of CVS Caremark in 2012, Roberts served as Chief Operating Officer of the PBM business. Roberts also served as EVP of pharmacy purchasing, pricing and network relations from 2009 to 2010 and Senior Vice President and Chief Information Officer from 2006 until 2008. Prior to that, he held a variety of key leadership roles in the company’s retail business, CVS Pharmacy, including Senior Vice President of Store Operations from 2002 until 2005.
Mr. Roberts is a graduate of the Virginia Commonwealth University School of Pharmacy, and he remains a licensed pharmacist. He more than 40 years of pharmacy health care experience.

Carol DeNale currently serves as Senior Vice President and Treasurer of CVS Health. She joined the Company in 1997. Ms DeNale directs and oversees the Company’s capital structure; Treasury Services, Insurance Capital, Corporate Development, Enterprise Risk Management, Risk Management, EH&S (environment, health and safety) and Enterprise Resiliency and Response departments, along with capital expenditure, balance sheet and free cash flow forecasting and leasing. Previously, she led the capital structure and financing discussions for the $69 billion acquisition of Aetna in cash and stock. DeNale structured and negotiated a $49 billion bridge facility and a $5 billion term loan, and successfully led the acquisition financing of a $40 billion unsecured bond offering, the third largest single-day offering in the history of the U.S. market. Ms DeNale has spoken at the SEC Roundtable on Money Market Funds and Systemic Risk and the U.S. Chamber of Commerce Capital Markets Summit, as well as numerous High-Grade Health Care, Consumer and Retail Fixed Income conferences. Prior to joining CVS Health in 1997, DeNale spent more than eight years with Waban Inc., the parent company for BJ’s Wholesale Club. She is a graduate of the University of Dayton, with a Bachelor of Science in Accounting.

Colleen McIntosh is SVP, Chief Governance Officer and Corporate Secretary for CVS Health. In this role, she provides legal oversight and support for all corporate, corporate development, mergers and acquisitions, and securities matters, including SEC and NYSE compliance. Her scope of responsibility also includes legal support for treasury, finance, human resources, compensation and benefits, and as Corporate Secretary, matters relating to the Board of Directors and subsidiary management.

Prior to joining CVS Health, Ms. McIntosh was Senior Vice President – Associate General Counsel at Medco Health Solutions, Inc., a national pharmacy benefits manager, where she had overall responsibility for a broad range of legal matters including Healthcare Reform, state insurance regulatory compliance, corporate, mergers and acquisitions, and labor and employment.

Previously, Ms. McIntosh was a business partner at Morrison & Foerster LLP, a large global law firm, where she worked primarily in the areas of employee benefits, executive compensation and business transactions.

Ms. McIntosh earned her Bachelor of Arts and Juris Doctor degrees from St. John’s University. In addition, she completed postgraduate law studies (LL.M.) in taxation at New York University School of Law.

Prem Shah is Chief Pharmacy Officer, CVS Health. In this role, Shah has oversight and responsibility for the company’s Omnichannel Pharmacy strategy. In January 2022, Shah also became Co-President, Retail.
Prior to his current role, Shah held several positions at CVS Health where he has provided strategic oversight of key Specialty Pharmacy functions to help deliver high quality patient care, while improving preference among physicians, health plans and health systems. Prior to joining CVS Health, Shah was Senior Vice President of ICORE, a Magellan Health Services Company. Previously he led the startup of the Specialty Pharmacy division at WellCare Health Plans, Inc. and served in other management roles.
He holds a Doctorate of Pharmacy from the University of Florida.