“Today’s health care system faces a broad range of challenges, from its complexity and lack of support for patients, to a focus on episodic care in a fee-for-service environment. Moreover, fragmentation among various stakeholders all too often leaves patients struggling to manage and coordinate their own care. These factors have led to unnecessary, avoidable spending and inferior outcomes for patients. In fact, research shows that up to 25 percent of the more than $2 trillion the United States spends annually on treating patients with chronic conditions is preventable.”
Larry Merlo, President and Chief Executive Officer
Letter to Shareholders